Last updated: January 2, 2018

We value your privacy very highly. Please read this Privacy Policy carefully before using the irstroublesolvers.com website (the “Website”) operated by IRS Trouble Solvers, LLC, Attorneys at Law, P.C., d/b/a IRS Trouble Solvers (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy.  If you disagree with any part of the Privacy Policy then you do not have our permission to access or use the Website.

What information may we collect and store

We receive and store any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to: electronic mail, regular mail, and phone calls.

The information that we collect and store includes information that may be used to identify you, such as your name, email address, IP address, general information regarding tax problems, city and state where you live, information regarding the referral source that brought you to our website and any other information you choose to input in the contact us page.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

IRS Trouble Solvers collect cookies and may use cookies for reasons including, but not limited to:

●       Analyze our web traffic using an analytics package.

●       Test content on the Website.

●       Store information about your preferences.

●       Recognize you when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/. This Website uses Facebook analytics to collect information about you and your behaviors. If you would like to opt out of Facebook analytics, please visit: https://www.facebook.com/full_data_use_policy. This Website also uses ZenDesk to collect information about you and your behaviors. If you would like to opt out of ZenDesk’s analytics, please visit: https://www.zendesk.com/company/customers-partners/privacy-policy.

How may we use your information

We may use the information that you provide us for the following:

●       Perform analytics;

●       Send you an automatic greeting from ZenDesk;

●       Contact you;

●       Provide you with our services;

●       Answer your questions;

●       Enforce our terms of service; and

●       Should we become aware of potential or in fact prohibited or illegal activities performed or to be performed by you, we may supply any and all of your information to law enforcement authorities. Notwithstanding the above, we may provide any and all of your information to the law enforcement authorities upon request by such authorities.

With whom we share your information

We may share any and all of your information with the following: our team and a third party that operates this Website, Idea Marketing.

Third party websites

This Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do not track signals

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Opting out of us collecting personal information

You may opt out of us collecting of your personal information at any time by contacting us at contact@irstroublesolversseattle.com.

Changes to Privacy Policy

IRS Trouble Solvers reserves the right to make any changes to this Privacy Policy at any time without notice.

Questions

If you have any questions about this Privacy Policy, please contact us at contact@irstroublesolversseattle.com.